Privacy Policy

Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.

Finwex Bitpulse collects and retains data essential to your trading activities. Our methods for collecting and storing this data are detailed in the Privacy Policy below.

Our policy is shaped by the following principles:

• To provide complete transparency into our processes for collecting and storing your personal data:

Our goal is to ensure you understand how we collect and process data, so you can make informed decisions. We follow clear guidelines and processes for handling data on this website. Our policy details the specific methods we use, so you have clear, concrete information on how your data is used. You're in the driver's seat.

We will always share information promptly whenever we determine you should be informed. Transparency is fundamental to us.

Our trained staff are always available to answer any questions you may have about any aspect of our processes, including our obligations under the laws of India. You can contact us at: info@finwex-bitpulse.com

• We do not use personal data for any purposes other than those outlined in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper functioning of Finwex Bitpulse services and connecting trader members with third-party trading platforms. We may also use this data to maintain and enhance website features and services, protect our rights, and meet regulatory or other legal obligations. Additionally, we process this data as needed to provide administrative and other business functions related to the Services offered to you, the client.

To provide better, more tailored services that meet your preferences and needs, Finwex Bitpulse processes personal data.

• To effectively use essential tools and resources that help protect your personal data and ensure your rights are properly upheld in this context:

You may contact us at any time to access all of your personal data. We can update or delete it as required. We can also process requests to transfer that data to you or to a designated third party, where applicable. We provide these services and support so you can better exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, with banking-grade safeguards. While a 100% guarantee is not possible, we are committed to continuously upgrading our systems to the highest possible level and strengthening the measures we have in place.

We maintain a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of all data pertaining to natural persons.

The terms of our policy apply to all natural persons who are identifiable or identified. This specifically refers to any natural person who could be identified or has already been identified in relation to data entrusted to us or data we are able to access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organisation of personal data.

We do not collect, or attempt to collect, any information about individuals under 18 years of age. We also do not allow anyone under 18 to use our platform for any purpose. If we become aware of any user under 18, or any information relating to a person under the age of 18, we will delete that information immediately.

2. Which personal data do we retain?

When you register with us, we collect the personal data required to enable your use of our services. Where needed, we may also request personal data to verify ownership of an account, for example. To maintain and improve the quality of our services, we gather and analyse data about your use of our platform’s services as well as those of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

While you are under no obligation to provide us with your data, choosing not to do so may limit the services we can offer. It may also result in restrictions on your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can personally identify you. We do, however, collect details such as your account activity, your IP address, and the date and time of access. For maintenance, security, and support services, we retain system crash reports, browser information, and the type of device used to access your account. We also collect information on the language used by your account.

Regarding personal data collection, we collect and retain only the information you consent to share with us when you connect, through us, to a third‑party trading platform.

The personal data you have provided to third-party platforms may include: your full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All such use and processing complies with applicable laws in India.

The company will only handle, process, or transmit your data in compliance with the applicable laws in India. The legal bases for this are as follows:

• You have agreed to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have given your consent for the processing of your personal data for one or more purposes.
• To enhance services, assert or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is required to comply with legal obligations.

If you would like to learn more about the data processing the company is required to perform, please contact us via email.

Below you will find a list of specific purposes and the legal bases for which we may process your personal data.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and provide related services, the company may share anonymised personal data with third-party service providers.

Upon your request, we will share specific personal data you provide with third-party services. In such cases, the use of your data will be governed by that company’s privacy policy. This may include various digital trading platforms.

To better serve our clients and enhance our services overall, the company may share personal information with its affiliates and partner companies.

As required by law or to protect the company's rights and assets, and those of third-party partners, we may disclose data to the appropriate legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company or the pursuit of investment or financing, relevant data may be shared in a lawful and appropriate manner. This also applies in cases of mergers, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Providers

For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in accordance with applicable laws and standard industry practices.

Cookies—small data files stored on your device when you visit a website—are used to collect information about your browsing behaviour, preferences, and more. Their purpose is to personalise and enhance your experience by allowing us to remember your settings and preferences, and to tailor our services and offers accordingly. These cookies also support site analytics and the compilation of statistics used for performance insights and strategic planning.

Broadly, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are automatically deleted when you close your browser. The others are persistent cookies, which remain stored in your browser even after you end a session. These help the site recognise you as a returning visitor and make it easier for you to use the site overall.

Types of cookies:

Cookies may be used as necessary, in accordance with their intended purpose:

Cookies are blocked or have been deleted

To delete or block cookies, you must do so through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you block cookies, some processes and site features may not work as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept for a longer period to comply with applicable laws, regulations, and company policies.

Your personal data will be shared, at your request and discretion, with third-party trading platforms for 12 months. When those 12 months end, and with your consent, the data will be shared for a further 12 months.

Our operations include regular reviews of all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

When required to deliver our services and/or for security reasons, personal data may be transferred to third countries (a country other than your own) and to international organizations, with robust security measures in place. We apply the highest possible data protection standards to safeguard your information and ensure you have access to legal remedies and rights in all cases.

Within the EEA (European Economic Area), all residents are covered by data protection laws and safeguards.

• All data transfers are carried out under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set forth in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, under Article 46(2)(c) of the GDPR, define the conditions for data transfers and govern how they are carried out. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with the highest level of technical and organisational controls, following industry best practices. These measures help prevent data destruction caused by unlawful or accidental events, as well as the loss or alteration of data.

While we apply the highest level of care and legally mandated best practices for data protection, it is not possible to guarantee in every circumstance that your personal data will remain entirely error-free. Accordingly, we cannot be held liable if personal data is disclosed or suffers incidental, intangible, or consequential harm. This includes situations beyond our control, such as disclosures arising from transmission errors, unauthorised third-party access, or other similar causes.

In response to legally enforceable requests from regulators or other legal authorities, we may be required to share your personal data with those authorities. After we disclose such data in compliance with the law, we are not able to control how those bodies handle, store, or protect your data.

Any information transmitted over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may find links to third-party applications and websites. Please note that these parties are not affiliates and are outside the company’s control, and our privacy policy does not apply to them. They have their own procedures and priorities for the collection and processing of personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service on their website before sharing any personal information. Ensure their data collection, usage, and processing practices align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to modify or update our policy at any time. We will notify you of changes via the website and other appropriate channels. The latest version of the privacy policy will be posted on the website, and the revised policy will take effect immediately upon publication, unless stated otherwise.

13. Your data protection rights

You retain full control and the final say over how all your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or limit the scope and nature of any processing by us.

On this page, EEA residents can find information relevant to them:

Your personal data is protected by the rights described herein. By emailing the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that is being processed is accessible by us and therefore verifiable.

At any time, you may request access to your personal data for verification, and we will provide it to you in electronic form. If you request additional copies of the personal data we process, beyond the one already provided to you, a reasonable fee may apply.

The rights afforded by law and the privacy policy must not infringe on the rights of others. The company reserves the right to deny or restrict access to personal data if granting access would infringe on the rights and freedoms of others.

Right to Rectify Errors

Any inaccuracies in your personal data, whether due to omissions or incorrect details, may be corrected by you or by the Company to ensure it is processed properly.

Erasure Rights

You have the right to request deletion of your personal data under the following circumstances. 1) If your data has been processed without your consent or outside lawful parameters. 2) Upon your request to remove data where the Company has no legal obligation to retain it. 3) If you no longer consent to or accept any processing by us, even if lawful and based on our or a third party provider’s legitimate interests, and finally 4) If we are required by law to delete your data.

The right to deletion is overridden by legal obligations imposed by the EU or any member state law. Likewise, this applies where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information in circumstances where you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, it will be deleted except in the following cases: 1) where EU or Member State law prevents deletion; 2) with your consent, if required to establish, exercise, or defend legal claims; 3) to protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, where you have consented in any manner to its collection and it is processed by automated systems.

You have the right to request the transfer of any and all of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe upon the rights or freedoms of another natural person.

Right to object to data processing

Even when the Company or a third-party service provider relies on legitimate interests, you have the right to object to processing and request that it stop. This right does not apply where there is a compelling legal need to continue processing, including for the establishment, exercise, or defence of legal claims. In such cases, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This will not apply retroactively to any processing completed before you withdrew consent

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated regarding the processing of your personal data, European Union Member States have appointed regulatory and supervisory authorities to address such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances where your personal data rights may be limited under European Union or Member State laws.

Upon receiving your request concerning your personal data and its processing, we will provide you with access to the information you have requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature and complexity of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

We will provide the requested information electronically at no charge, unless prohibited by law or by the provisions of Section 13. We reserve the right to charge a reasonable fee or decline requests that are frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is reasonable doubt about the individual requesting personal data, to ensure data protection and security.